Best way to reach us
Email us at [email protected] for any of the following:
- Support and account issues
- Billing and payment questions
- Safety and abuse reports
- Legal and policy inquiries
- Privacy and data requests
What to include in your message
- Account email or username (if applicable).
- Story/chat ID or payment ID.
- Date/time and timezone of the issue.
- Screenshots or exact error message.
- Desired resolution.
Response targets
Billing/access:Within 1–2 business days
Abuse/safety:Priority triage within 24 hours
General support:Within 2–3 business days